Health Insurance Reminders

NON-MEDICARE MEMBERS: (includes retirees, spouse, and/or dependents): If you have elected or are continuing City of Milwaukee health benefits coverage for 2026, you will not receive a new United Healthcare (UHC)/OptumRx card. Contact information for UHC/OptumRx is on the back of your card. Other benefit phone numbers, including UHC/OptumRx are also located on page 22 of the 2025 Retiree Benefits Guide. The ERS does not send out health/prescription drug cards. If you are new to UHC/OptumRx for 2026 and do not receive a new UHC/OptumRx card by December 31st, please contact UHC directly at 1-800-841-4901. Please be advised that updated 2026 premium deductions, if applicable, will go into effect with the December pension payment.

MEDICARE MEMBERS: All Medicare members who participate in the City’s health coverage for 2026 will be enrolled in the new UHC Medicare Advantage (MA) PPO Plan as of 1/1/2026. All enrolled members will receive two cards from UHC – a MedicareRx prescription card and a UHC Medicare Advantage PPO insurance card. The ERS does not send out health or prescription drug cards to Medicare members. If you do not receive the two cards by December 31st, please contact the UHC Medicare Advantage Plan at 1-866-465-0572. Please be advised that updated 2026 premium deductions, if applicable, will go into effect with the December pension payment.

MPS, MATC, MMSD, UNITED WATER SERVICES, AND VEOLIA RETIREES: The ERS office does not handle your health insurance. Please do not call ERS with health insurance questions if you retired from one of the above listed agencies. If you have questions or concerns, you should call the agency directly.

POLICE AND FIRE RETIREES METLIFE VISION/ DENTAL COVERAGE VIA SOURCE ONE (aka the “Retired Public Safety Officers Insurance Premium Deduction Program.”): The ERS office does not administer this benefit. If you have questions or concerns regarding this benefit, please call Source One at 414-220-9900.