Contact Us

The Employes' Retirement System is located at:

789 North Water Street
Suite 300
Milwaukee, WI 53202

The ERS is open Monday through Friday, 8:00 a.m. through 4:45 p.m. Services are provided throughout the lunch hour. 

The ERS is closed on all city government holidays.

You can contact the ERS by phone at 414-286-3557 or toll free at 1-800-815-8418. You can send a fax to 414-286-8428.

You can also use email to send a question or suggestion to the ERS.

If you have a question about ERS or the benefits available, you can "Ask Norm" (Norm @

Or you may email one of the individuals shown in the diagram below.

ERS Officers

Organization Chart


© City of Milwaukee Employes' Retirement System, All Rights Reserved
789 North Water Street, Suite 300
Milwaukee, WI 53202
P: 414-286-3557
F: 414-286-8428